STEALTH Global 
Your Remote Infrastructure Management Service Provider 
Services



The challenge

Sometimes you need a little service, sometimes you need a lot!     In today's competitive market, departments are being asked to improve IT efficiency while keeping overhead costs as low as possible. Many tasks, such as server upgrades, hardware additions, and application migrations only happen intermittently. Most IT staffs are not adequately manned or trained to handle the influx of duties associated with such changes. Without proper staffing, the time needed to perform these tasks grows delaying the time-to-value of infrastructure improvements.

The solution

Stealth Global meets the need for flexible, scalable managed service options with On-Demand services. On-Demand is a subscription-based service option for Stealth ESM Remote managed services that lets you increase Stealth Global's involvement when you need us. On-Demand services are offered with "pay-as-you-go" pricing that allows you to keep day-to-day IT costs lower while having "on-demand" access to Stealth Global's remote services.
Benefits
  • Subscription-based, pay-as-you-go pricing
  • Improved business agility
  • Simplification of IT management
 

Stealth Global's Services 

Does one size fit all? Not usually. At Stealth Global, we know that one solution isn't right for everyone. That's why we specialize in providing solutions just right for your needs. Stealth Global's service offerings layer upon one another, ranging from architecting or managing your existing monitoring infrastructure, to full application performance tuning and administrative services.  Alternatively, the services may be chosen individually and customized to best fit into the needs of your enterprise.

Monitoring Infrastructure Management Print E-mail

This service provides complete management of your monitoring infrastructure including: architecture planning, agent deployment and support, and agent configuration with threshold management. The core infrastructure for this service can either be hosted and managed by Stealth Global or deployed directly within your environment and transitioned back to your employees to best meet your business and operational requirements.

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Monitoring and Escalation Management Print E-mail

Stealth Global's monitoring and event management service provides a fully functional 24x7x365 Network Operations Center (NOC) responsible for isolating critical events, opening trouble tickets, and escalating the event's visibility within your organization. This service can be hosted entirely within Stealth Global's NOC or, portions can be integrated  with or hosted directly within your environment as required.

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Visualization and Trending Print E-mail
Stealth Global's unique portal captures, centralizes and integrates performance metrics collected by the monitoring infrastructure deployed as a component of Stealth Globals other services or layered upon existing data sources residing within your environment. Stealth Global's Portal provides an extensive suite of reports designed to help you turn data into knowledge.  Sources of data are not limited to components monitored by Stealth Global's service. Stealth Global can integrate virtually any business metrics, or other third party data, into Stealth Global ESM reports for enterprise wide reporting which is platform independent.

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Performance Management Print E-mail

The dictionary defines "Performance" as "the manner in which or the efficiency with which something reacts or fulfills its intended purpose". Applying this definition to application and systems performance would seem a natural task ingrained into everyday operations. Unfortunately, given the typical daily workloads most IT shops face, optimizing performance is something that generally is left out. The most popular way organizations attempt to solve their performance issues is with faster, more powerful  hardware. While this generally produces some positive results the benefit is very costly in both hardware and tiered software. Additionally, performance is typically addressed only when business or system reliability is impacted thereby creating additional pressure to the already constrained staff to fix the issue. If this sounds familiar and your staff operates in this reactive mode then consider Stealth Global's Performance Management Service as a catalyst to help you shift to a much more cost-effective and manageable operating paradigm.

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Capacity Planning Print E-mail

Capacity planning ties the business to IT, answering the questions: How does my business activity relate to my technical infrastructure?  How much business growth is sustainable before performance is impacted and customers are affected? What will be the expected impact on end-user response times to changes in architecture? Do I have too many underutilized resources?  Where are they?  Which applications can share which resources?  What is the impact of virtualization?

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Code Quality Management Print E-mail

Ultimately the questions of performance, reliability, and capacity boils down to how well your applications are designed and implemented. Stealth Global's Code Quality Management service answers this question by wrapping world-class code analysis tools around with a repeatable managed service, assisting you in tracking overall code quality and improvements as new application versions are released.

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